December 1, 2021
Dear CPIO Members,
There is no better way to start this letter than to state that it has been an honour, and my privilege, to work with such a group of consummate professionals as the current CPIO Board of Directors. Volunteers, who over the last year, have given so much of their time and knowledge to benefit the CPIO and our industry. Thank you, Boaz Lapointe, Brian Zeng, Shelley Collins, Manish Patel, James Winter, Vanessa Greenblatt, Nino Calabrese and Martin Jaekel for your hard work, dedication, and continuing support. I would like to introduce and welcome Michael Sherrard of Sherrard Kuzz LLP to the Board, as CPIO Counsel. Michael joined us earlier in the year and has proven himself to be an invaluable asset. I would like to make special mention of the significant contributions made by Junior Williams, who stepped down from the Board earlier this year. Lastly, I welcome Nigel McCoy to the Board, our newly elected Board Member.
Last year, I said that the CPIO was taking the initiative to try and raise the general level of knowledge and the standard of professionalism in our industry. We at the CPIO felt that this was not only important but imperative. As I also mentioned in my address a year ago, Private Investigation Agencies, previously known as Private Inquiry Agents, pre-date what we now recognize as organized, investigative police services. Despite this, it appears there has never been a recognised standard of training or recognition of expertise, exclusively applied to our industry. The CPIO is changing that.
The CPIO has been offering educational webinars since May 2020. During 2021, we introduced world class courses and designed a three-tier designation program, the post nominals of which are trademark protected. Over the course of the next twelve months, we will be introducing courses in Note Taking & Report Writing, Ethics & Legislation, Interviewing and many more. The purpose of the courses is to introduce a standard of training to our industry. New and seasoned investigators will receive recognized, relevant training, and only those who achieve 80% or more on their tests will attain CPIO Certification. Employers will know that a prospective employee with CPIO Certification has demonstrated a high level of understanding and the ability to apply the training they have received.
The designations are designed to promote excellence in our industry. Investigators can now aspire to an organized program of professional recognition based on knowledge and experience. From this point on, when a person claims to be a Senior Investigator, for instance, they will be able to proudly present their CPIO Designation to support their claim.
Some of you will have seen representatives of the CPIO at events such as an OIAA Golf Day, this year. Attending events is part of a program to expand CPIO’s visibility within the insurance and legal industries. In 2022, we will begin an advertising campaign through media sources to promote the training and Continued Professional Education (CPE) offered by the CPIO. We will also be encouraging the insurance and legal professions to take note of the CPIO Designations and understand what they mean. It is our hope and expectation that CPIO Members will benefit from these initiatives and those with CPIO Designations will be recognized for their achievements and awarded work accordingly.
Until the end of December 2021, any private investigator who meets the minimum criteria described in the Designation Protocols (available on the CPIO website) could be entitled to claim a designation though the Grandfathering clause. I would strongly encourage any of you with the relevant experience to apply today by sending a resumé of your experience to firstname.lastname@example.org with “Designation Application” in the subject line. I also advise employers to urge their employees to join the CPIO, so they too may benefit from the Designation program.
It only remains for me to say that you can be assured that your CPIO Board of Directors will continue to strive to bring new initiatives and value to the CPIO and our industry in general.
On behalf of your CPIO Board, I wish you and your families a safe and festive holiday season!
Council of Professional Investigators of Ontario.