Frequently Asked Questions |
What is the Council of Private Investigators and what does it do?The Council of Private Investigators Ontario is an Ontario non-profit corporation. Our purpose is dedicated to the representation of the profession of Private Investigators in the Province of Ontario, through the development and application of industry training, professional standards, and code of ethics. We strive to have our members recognized as the premier private investigation agencies and private investigators in the Province of Ontario. Our members maintain the utmost level of professionalism, holding themselves to higher ethical and business standards then the legislated current stated minimum. Our members maintain the utmost level of professionalism, holding themselves to higher ethical and business standards then the legislated current stated minimum. | Do I have to be a private investigator to join the CPIO?For most membership categories and for voting members you must be a licensed private investigator in the Province of Ontario. Voting members must have a valid individual Ontario private investigators license and meet one of the following conditions:
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I applied to be a member of the CPIO but have not received confirmation of my membership?Membership is not automatic and can be delayed for the following reasons:
| Can students be members of the CPIO?Yes, but as per our by-laws you must be enrolled in a program relevant to private investigation at a recognized educational institution who has met the requirements of membership, and who is not otherwise eligible for membership, and who has been approved by the Board. Many of the 50 hour course providers are not recognized educational institutions. |
I am a CPIO member, but my name / profile is not listed on the website?Because only agencies can offer the service of a private investigator only agencies are listed for public view. All members’ profiles / information are only available when logged in as a member. | Do I get a certificate or identification card when I join the CPIO?
Agency members are provided with a certificate of membership and individuals receive a letter confirming their membership. |
If I received my licence part way through the year, is there a pro-rated membership fee?No. Memberships are valid from January 1st to December 31st. | Do I need to be an agency to join the CPIO?No. Individuals, associates, and students are welcome to join the CPIO. |
What benefits are there to joining the CPIO?
For Agency Members: For Individuals: | Does the CPIO provide investigation services?No. We provide public access to a list of our agency members who are vetted to have the required licence and insurance to offer the services of private investigators. Our members adhere to a Code of Ethics as well as the Ministry of Community Safety & Correctional Services Code of Conduct. When looking to hire a private investigator we recommend you review the following document (like to what to do when hiring a private investigation company” If I am a licensed private investigator can I have my own business to provide investigation services to licensed agencies?We do not have the power or authority to interpret the PSIS Act and would recommend that you inquire with the Ministry of Community Safety & Correctional Services before acting on anything within the act that you do not comprehend. What is the difference between being an individual member at an agency member?As an individual member the public will not have access to your registration. However, as an agency member your company contact details will be made available to the public which is a great way to generate more localized business and you also qualify for a discounted insurance rates with some companies. |
I have seen unethical behaviour in the field and I want to report it. Who do I contact?Contact the Ministry of community safety and correctional services and complete the form, English or French. | Who do I contact if I have a problem?Email us at membership@cpiontario.ca or phone us at 866-807-4012 and leave a message. |
I am looking for additional training. What do you recommend?Each year we hold two conferences in addition to our AGM and conference. Our guest speakers discuss a wide range of topics which are directly related to our field. At the end of the conference you’ll be issued a certificate of completion with some insurance companies and other organizations require. | I know of a licensed private investigator who is selling services without an agency license. Who do I contact?Contact the Ministry of community safety and correctional services and complete the form, English or French. |